Prescriptions

Repeat Prescriptions

Mullion Health Centre patients may order repeat prescriptions from Mullion surgery between 08:45 and 11:45 each morning Monday to Friday. Any requests received after this time will be carried over to the next working day. At Mullion, there is one receptionist and one GP designated each day to process repeat prescriptions, and it is for this reason we ask you only to order repeat medication between these times.

If you are receiving regular medication, attached to your prescription you will find a white slip which lists your current repeat medication. Please note the numbers next to the medication - for example, if it states 1/6 then you have received 1 supply out of 6 lots authorised. If any medication shows for example, 6/6, then you have no further supplies of this medication and the doctor may need to re-authorise more. You may possibly be asked to come in and be seen before any further medication can be issued.

It is very important to ensure the medication you are requesting is still authorised - if it is not and you have 'used up' the prescribed amount of medication, there will be a delay before we can complete the request. In some extreme cases repeat medication may be refused until you have seen your doctor. The doctor will decide this, we always try and contact you in this case. Request your repeat prescriptions in plenty of time.

Tick clearly the item/s required and either send the request to us by post, bring it in to the surgery and post it through the prescription box in the surgery hallway. The box is cleared at 11:30 each morning so anything posted after this time will be carried over to the next working day. If you prefer, you may re-order your medication via this web-site by following the link at the top of this page. 

If you are sending the paper slip please make sure you mark clearly the name of the pharmacy you will be collecting your medication from. We offer Mullion patients the facility to collect their medication from 3 pharmacies in Helston - Boots, Tesco and Hall's Pharmacy as well as to Boots in Mullion. Any prescription request not clearly marked with the collection pharmacy name will be allocated to the pharmacy in Mullion Village.

Ordering Online

You may also order repeat requests online using the link above. These can be ordered at any time but again will only be processed between the times of 08:45 and 11:45.  This new system requires an initial face to face registration at your surgery to gain access, please bring along with you a form of photographic identification, ie. drivers licenc/passport. You will be handed a printout with your username and password required to login. 

NB. We can only register you in person, for data protection reasons we can't give this information to anyone else.

Pharmacy Prescription Collection Timings

When you order your prescription and opt to collect the medication from a pharmacy, there will be a *3 working day wait before it will be ready.  This is to allow the pharmacy time to process your order.  Please see below for the collection timings.

* Mullion Boots Pharmacy requires a 7 day wait

Order AM

 

Collect PM

(Helston Boots, Halls Pharmacy, Tesco Pharmacy)

Collect PM

(Mullion Boots)

Monday

Thursday

Monday (7 days later)

Tuesday

Friday

Tuesday (7 days later)

Wednesday

Monday

Wednesday (7 days later)

Thursday

Tuesday

Thursday (7 days later)

Friday

Wednesday

Friday (7 days later)

 NB:  Saturday is not a working day

Constantine, Lizard and Ruan Minor patients order and collect their medication from the dispensary located at each site. Please see your dispenser/receptionist for further information.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.