Hello and welcome to the website for The Mullion Health Centre, Constantine Surgery, The Lizard Surgery and Ruan Minor Surgery. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a registration form and come and see us.
Leaflet explaining what to do if you have to stay at home because of Coronavirus symptoms, or you have a family member identified as having Coronavirus
Coronavirus social distancing leaflet
OFFICIAL GOVERNMENT GUIDANCE - CORONAVIRUS (COVID-19)
IF YOU DEVELOP A HIGH TEMPERATURE OR NEW CONTINUOUS COUGH YOU MIGHT HAVE CORONAVIRUS.
PLEASE DO NOT BOOK AN APPOINTMENT.
PLEASE DO NOT ATTEND ANY SURGERY.
PLEASE STAY AT HOME FOR 7 DAYS.
If you CANNOT COPE with your symptoms at home or,
If your condition GETS WORSE or,
If your symptoms DO NOT GET BETTER after 7 days
Then USE THE 111 CORONAVIRUS SERVICE or RING 111 if you cannot get help online.
Do not attend the surgery unless you are requested to do so by the Health Centre staff - this is to protect yourself and others.
As of Monday 16th March 2020, as a Group Practice, we have taken the difficult decision to take the following actions in an attempt to reduce the risk to both patients and staff attending our surgeries:
Total telephone triage of all appointments with GPs, Nurses and Health Care Assistants:
Cancelling all routine appointments which have been deemed safe and appropriate by our GPs - if you have an appointment already booked you may be contacted to change this to a telephone appointment, or cancel the appointment to be rearranged at a later date. If you are not contacted, please assume that your appointment in the surgery will be going ahead as previously planned;
Asking patients to attend appointments in person, when a GP feels appropriate, at a specific time. Please follow instructions given by the GP, attend alone if possible, and spend as little time as possible within the building;
When requesting medication, please allow plenty of time (there is no need to "stock-pile" medications) and allow us to use the Electronic Prescription System to avoid the need for you to attend the surgery in person.
We will aim to respond to all urgent issues as quickly as possible, but please have patience with our staff at this difficult time.
If at all possible, please seek advice from NHS 111 online services before calling the surgery for advice so we can improve access to patients with urgent clinical needs.
Best wishes, The Partners
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Practice catchment area
The practice catchment area is available to view via the link below
CQC visited the practice on 23rd & 24th April 2018 to carry out a comprehensive inspection of the Practice under section 60 of the Health & Social Care Act 2008 ( scheduled routine inspection ). The Practice is very pleased with the ratings which reflect the service provided by all staff to our patients :-
(Site updated 22/03/2020)