Welcome to Mullion & Constantine Group Practice
Hello and welcome to the website for The Mullion Health Centre, Constantine Surgery, The Lizard Surgery and Ruan Minor Surgery.
We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions.
If you’re new to the area, have a look at our opening times, download a registration form and come and see us.
Coronavirus and The Practice
Click here to check on changes to our procedures during the pandemic.
Opening the Waiting Rooms 27/09/21
Practice Update from Monday 27th September onwards:
All 4 of our sites will have their doors open and the waiting rooms will also be available during opening hours. You will need to check in for your appointment with reception or at one of our check in screens. Wipes and hand sanitiser will be available for you to use.
Please note that Mullion Reception will return to its pre-pandemic place, with the window situated in the building. Once you have checked in, should you wish to wait in your car please let Reception know.
Our staff will continue to wear masks and maintain social distancing and we ask that patients coming into the surgery do the same. We need to continue to protect vulnerable patients and staff so that we can continue to offer general medical services.
We will continue to operate services as we have throughout the pandemic. Our telephone triage system will remain in place and patients will be seen face to face if it is appropriate following a clinician’s assessment. We will also continue to offer video consultations and online consultations via e-consult.
We hope you understand that whilst many restrictions have been lifted we have had to make these operating decisions to enable us to offer a safe service for all patients whilst enabling our staff to continue their valuable work.
- Please DO NOT come to the surgery if you have any one of the following:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Repeat Prescription Order Line - Mullion Health Centre 18/05/2021
Repeat Prescription Order Line at Mullion - From August 1st
We have taken the decision to cease the repeat prescription telephone order line at Mullion Health Centre. We will put this in place at the beginning of August, giving all our patients time to decide an alternate method for your repeat ordering.
You will still be able to order your repeat medicaiton on the telephone at Constantine and our branch sites at The Lizard and Ruan Minor.
There are more effective and safe ways to order your repeat medication, in particular using our easy Online request service via our website. If you are not already signed up for this, please call in at the surgery and a member of the team will be happy to help.
We also have a letter box on the outside of the building at Mullion for posting your repeat medication counterfoils at any time of day, evenings and weekends. This is emptied every working day at 11.30am for the scripts to be processed. If using this method, please take care to ensure you tick only the items you wish to re-order.
Thank you for your co-operation with this. We strive to offer the highest standard of service to all our patients and will continue to do so.